Guided At-Home Installation
FAQ
Orders typically take 1-2 business days to ship. Once your order is on it's way, we will notify you with an estimated delivery date.
We offer returns within 30 days of receiving your order. You can return your product for a refund to the original payment method. The item must be packaged well to avoid damages during return shipping.
With non-warranty returns, the buyer will be responsible for the cost of the return shipping.
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Awesome!
This is 100% worth every penny. Water temp in a heavily wooded area, with limited sunlight and average outside temps of 75 degrees in the summer, went from around 73 degrees to 85-87 degrees in a handful of days. Pool is 10,500 gallons.
United StatesWorks Great!
We have a 15’ x 48” round pool and this heater is perfect! Thank you!
United StatesUnit does not work
After 4 months in a box, we finally opened and installed the unit once our pool was built. The unit powers up and I am able to set the desired temp, but the unit never kicks on (fan or compressor). Any help to remedy this would be appreciated
United StatesBeat up but works well
The refurb item has a decent amount of physical damage(dents, loose panels and screws. looks like it was hit with a bat repeatedly) but it’s been working flawlessly for us so far.
United StatesGreat little heat pump!
This was shipped fast and received in good order. It’s a nice design and easy to install. Up here in New England in early May, we saw output temperatures almost 6 degrees hotter than our pool water.