Privacy policy

This FibroPool Privacy Policy (the “Privacy Policy”) is a legally binding contract that describes the privacy practices between you, whether personally or on your behalf of an entity (“you” or “your”) and of FibroPool, LLC a limited liability company registered in the State of Mississippi with our address located at 5477 Lower Bay Road, Bay St. Louis, Mississippi 39520 and its subsidiary FibroPool MEA (Middle East & Africa), and our affiliates (collectively, “FibroPool”, “we”, “us”, or “our”) in connection with the www.fibropool.com website (the “Website”), any other website that we own or control which posts or links to this Privacy Policy, as well as your purchase of any products from FibroPool and any other related products and/or services that refer or link to this Privacy Policy (collectively, the "Service"), and the rights and choices available to individuals with respect to their information.

This Privacy Policy concerns how and why we might collect, store, use and/or share (“process”) your information when you access and/or use our Services such as when you:

Visit our Website.
Use of the Service.
Engage with us in other related ways, including any sales, marketing, or events.

You agree that by accessing the Service, you have read, understood and agreed to be bound by this Privacy Policy. IF YOU DO NOT AGREE WITH ALL OF THIS PRIVACY POLICY, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICE.

By using the Service, you affirm that you are of legal age to enter into this Privacy Policy, or, if you are not, that you have obtained parental or guardian consent to enter into this Privacy Policy and your parent or guardian consents to this Privacy Policy on your behalf. If you violate or do not agree to these Privacy Policy, then your access to and use of the Service is unauthorized, you are expressly prohibited from using the Service and you must immediately discontinue use of all Service.

We recommend that you print a copy of this Privacy Policy for your records and that you print any modified Privacy Policy which later become available.

For questions or comments about this Privacy Policy or our privacy practices, contact us at support@fibropool.com.

Personal Information We Collect

We collect personal information that you voluntarily provide to us, including, but not limited to information you provide to us when you register on the Service, express an interest in obtaining information about us or our products and Service, when you participate in activities on the Service, or otherwise when you contact us, And this personal information may include the following depending on the context of your interactions with us and the Service, the choices you make, and/or the products and/or features you use:

Contact data, personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title and company name.
Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.
Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.
Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us,
Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes and contests.
Purchase data, including your order history and information needed to process and fulfill your order, including order details, debit/credit card numbers, billing address, and delivery address.
Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Data from Other Sources

We may also collect information about you from:

Business partners, such as advertising and joint marketing partners.
Data providers, such as information services and data licensors.
Public sources, such as blogs, forums or social media platforms.

Information We Obtain from Third Party Platforms

If you choose to login to the Website and/or Service via a third-party platform, such as Google or Meta, or otherwise connect your account on the third-party platform or network to your account through the Website and/or Service, we may collect information from that platform or network. You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your friends or connections and your email address. You can read more about your privacy choices in the “Your Rights and Choices” section of this Privacy Policy.

Automatic Collection

We and our service providers may automatically log information about you, your computer and/or mobile device, and/or your activity occurring on or through the Website and/or Service, such as:

Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing our site, and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Cookies and similar technologies. Some of our automatic data collection is facilitated by cookies and similar technologies. See our Cookie Policy for more information.

Referrals. Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide their contact information to us so that we may contact them.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Service Delivery. We may use your personal information to:

provide, operate and improve the Service, such as to enable you to make purchases of equipment and accessories that we have listed on the Website and/or Service.
establish and maintain your account on the Website and/or Service.
communicate with you about the Website and/or Service, including by sending you announcements, updates, security alerts, and support and administrative messages.
provide customer support and maintenance for the Website and/or Service.
to fulfill and manage your orders, payments, returns, and exchanges made through the Website and/or on the Services;
facilitate your login to the Website and/or Service via third party platforms, such as Google and Meta; and
enable security features of the Website and/or Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.

Direct Marketing. If you are an existing customer of FibroPool (for example, if you have placed an order with us), we may use the Personal Data you provided to send you marketing communications about FibroPool products or services, where permitted by applicable law (unless you have opted out as described in the “Your Rights and Choices” section below). We may use the information that you provide to us, as well as information from other FibroPool products or services, such as your use of FibroPool’s Website and/or apps, to personalize communications and advertisements regarding our products and services that may be of interest to you. For registered users, this may include data collected from your interactions with our Website and/or apps that are associated with your account. You will have the ability to opt out of our marketing and promotional communications as described in the “Your Rights and Choices” section below.

For Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Website and/or Service and/or our business.

To Create Anonymous Data. We may create aggregated, de-identified or other anonymous data records from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and/or Service and/or promote our business.

Interest-Based Advertising. We may contract with third-party advertising companies and social media companies to display ads on our Website and/or Service and/or other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or geolocation data described above) over time across our Website and/or Service and/or other sites and services or your interaction with our emails and use that information to serve ads that they think will interest you. These ads are known as "interest-based advertisements." You can learn more about your choices for limiting interest-based advertising, in the “Your Rights and Choices” section below and our “Cookie Policy” section below.

To Comply With Laws and Regulations. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For Compliance, Fraud Prevention and Safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Website and/or Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.

With Your Consent. We will specifically ask for your consent to collect, use or share your personal information when using such information is required by law.

How We Share Your Personal Information

We may share your personal information with the following third parties and as otherwise described in this Privacy Policy or at the time of collection:

Affiliates

Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy. Affiliates include, but are not limited to our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Vendors, Consultants, and Other Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to perform those services. The contracts we have in place with our third parties are designed to help safeguard your personal information. The categories of third parties we may share personal information with are as follows:

Ad Networks.
Affiliate Marketing Programs.
Cloud Computing Services.
Communication & Collaboration Tools.
Data Analytics Services.
Data Storage Service Providers.
Finance & Accounting Tools.
Government Entities.
Order Fulfillment Service Providers.
Payment Processors.
Performance Monitoring Tools.
Product Engineering & Design Tools.
Retargeting Platforms.
Website Hosting Service Providers.
User Account Registration & Authentication Services.
Testing Tools.
Social Networks.
Sales & Marketing Tools.

Advertising Partners
Third party advertising companies that collect information about your activity on the Website and/or Service and/or other online services to help us advertise our services, and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.

Third-Party Platforms

Social media and other third-party platforms that you connect to the Website and/or Service, such as when you use options to access the Website and/or Service by logging into a social media platform. Please note, we do not control the third party’s use of your personal information.

The Public

Other users of the Website and/or Service and/or the public, when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

Professional Advisors

Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others

Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.

Business Transferees

We may sell, transfer, or otherwise share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership.

Security Practices

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International Data Transfers

FibroPool is headquartered in the United States and may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

Cookie Policy

This Cookie Policy explains how FibroPool, uses cookies and similar technologies in connection with the Website and/or Service and/or any other website that we own or control and which posts or links to this Cookie Policy (collectively, the “Sites”).

Advertising Cookies

Used by Google, Meta, Klaviyo, and Shopify to collect information about your activities across the Sites. These are used to tailor relevant ads to you within our Service and/or Sites and/or elsewhere.

Analytics Cookies

Google Analytics and Klaviyo help us understand how our Service and/or our Sites are performing and being used. Shopify and Elevar may also used for analytics purposes.

Essential Cookies

These Cookies are essential to provide you with services available through the Services and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services. Google Tag Manager and Shopify cookies may be necessary for the technical operation of our Service.

Functionality/Performance Cookies

These Cookies allow us to remember choices you make when you use the Services, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid you having to re-enter your preferences every time You use the Services. Shopify may enhance the performance and functionality of our Sites.

Your Rights and Choices

Like many companies online, we may use services provided by Google, Meta, and other companies that use tracking technology. Your choices for opting out of these companies’ use of your personal information for interest-based advertising include:

Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit org.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins and configuring them to block third party cookies/trackers.
Platform opt-outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
Google: https://adssettings.google.com
Facebook: https://www.facebook.com/about/ads
Advertising industry opt-out tools. Some of our business partners that collect information about users’ activities on or through the Sites or Apps may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. You can use the following opt-out options to limit use of your information for interest-based advertising by participating companies:
Digital Advertising Alliance: http://optout.aboutads.info
Network Advertising Initiative: http://optout.networkadvertising.org/?c=1
Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Website and/or Services from placing further cookies on your device unless and until you adjust your internet browser setting as described below.

If you prefer to avoid the use of cookies on the Website and/or Services, first you must disable the use of cookies in your internet browser and then delete the cookies saved in your internet browser associated with the Website and/or Services. You may use this option for preventing the use of cookies at any time.

If you do not accept our cookies, You may experience some inconvenience in your use of the Website and/or Services and some features may not function properly.

If you would like to delete Cookies or instruct your internet browser to delete or refuse Cookies, please visit the help pages of your internet browser:

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser's official web pages.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the date of this Privacy Policy and posting it on the Website. If required by law, we will also provide notification of changes in a way that complies with the applicable law.

How Do We Handle Your Social Logins?

Our Website and/or Service may offer you the ability to register and log in using your third party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider and will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. If you log in using Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.

We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Service. We do not control, and are not responsible for other uses of your personal information by your third party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

How Long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we Keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Service within a secure environment.

do we collect Information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Service, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Service. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at: support@fibropool.com.

Privacy Rights of United States Residents

If you are a resident of California, Colorado, Connecticut, Utah or Virginia, you are granted specific rights regarding access to your personal information.

California Residents: This section applies only to California residents. The California Code of Regulations defines a "residents" as: (i) every individual who is in the State of California for other than a temporary or transitory purpose and (ii) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as "non-residents". If this definition of "resident" applies to you, then we must adhere to certain rights and obligations regarding your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided in this Privacy Policy.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided in this Privacy Policy and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems.

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law including, but not limited to the exercise by another consumer of their right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

In addition, you may:

object to the processing of your personal information.
request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
designate an authorized agent to make a request under the California Consumer Privacy Act ("CCPA") on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise your right to opt out from the selling or sharing of your personal information, please disable cookies in Cookie Preference Settings and email us at: support@fibropool.com.

If the business collects any of the following: (i) social security information, drivers' licenses, state ID cards, passport numbers; (ii) account login information; (iii) credit card numbers, financial account information, or credentials allowing access to such accounts; (iv) precise geolocation; (v) racial or ethnic origin, religious or philosophical beliefs, union membership; (vi) the contents of email and text, unless the business is the intended recipient of the communication; (vii) genetic data, biometric data, and health data; or (viii) data concerning sexual orientation and sex life; then you have the right to direct that business to limit its use of your sensitive personal information to that use which is necessary to perform the Service. We will not discriminate against you if you exercise your privacy rights.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. Depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Once we receive and verify your request, we are no longer allowed to use or disclose your sensitive personal information for any other purpose unless you provide consent for the use or disclosure of sensitive personal information for additional purposes. Sensitive personal information that is collected or processed without the purpose of inferring characteristics about a consumer is not covered by this right, as well as the publicly available information. To exercise your right to limit use and disclosure of sensitive personal information, please email us at: support@fibropool.com.

To exercise these rights, please email us at: support@fibropool.com. If you have a complaint about how we handle your data, we would like to hear from you.

Colorado Residents: This section applies only to Colorado residents. Under the Colorado Privacy Act ("CPA"), you have the rights listed below which are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data.
Right to access your personal data.
Right to correct inaccuracies in your personal data.
Right to request deletion of your personal data.
Right to obtain a copy of the personal data you previously shared with us.
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").

We may sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email us at: support@fibropool.com.

If we decline to take action regarding your request and you wish to appeal our decision, please email us at: support@fibropool.com. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Connecticut Residents: This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act ("CTDPA"), you have the rights listed below which are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data.
Right to access your personal data.
Right to correct inaccuracies in your personal data.
Right to request deletion of your personal data.
Right to obtain a copy of the personal data you previously shared with us.
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").

If we decline to take action regarding your request and you wish to appeal our decision, please email us at: support@fibropool.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.

Utah Residents: This section applies only to Utah residents. Under the Utah Consumer Privacy Act ("UCPA"), you have the rights listed below which are not absolute, and in certain cases, we may decline your request as permitted by law:

Right to be informed whether or not we are processing your personal data.
Right to access your personal data.
Right to request deletion of your personal data.
Right to obtain a copy of the personal data you previously shared with us.
Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data.

We may sell personal data to third parties or process personal data for targeted advertising. You can opt out from the selling of your personal data or targeted advertising by disabling cookies in Cookie Preference Settings. To submit a request to exercise any of the other rights described above, please email at: support@fibropool.com.

Virginia Residents: Under the Virginia Consumer Data Protection Act ("VCDPA"):

"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.

If this definition of "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data. Your rights with respect to your personal data are the:

Right to be informed whether or not we are processing your personal data.
Right to access your personal data.
Right to correct inaccuracies in your personal data.
Right to request deletion of your personal data.
Right to obtain a copy of the personal data you previously shared with us.
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling").

We may sell personal data to third parties or process personal data for targeted advertising. Please see the following section to find out how you can opt out from further selling or sharing of your personal data for targeted advertising or profiling purposes.

You can opt out from the selling of your personal data, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. You may contact us by email at support@fibropool.com. If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at: support@fibropool.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

Privacy Rights of Residents Of Canada

We may process your information if you have given us specific permission or express consent to use your personal information for a specific purpose, or in situations where your permission can be inferred. You can withdraw your consent at any time by sending us an email at: support@fibropool.com.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent including, but not limited to:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
For investigations and fraud detection and prevention.
For business transactions provided certain conditions are met.
If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
For identifying injured, ill, or deceased persons and communicating with next of kin.
If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
If the collection is solely for journalistic, artistic, or literary purposes.
If the information is publicly available and is specified by the regulations.

Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Currently, there is no uniform technology standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at: support@fibropool.com.

Miscellaneous

This Privacy Policy and any policies and/or operating rules posted by us on the Service or in respect to the Service on the Website or otherwise constitutes the entire agreement between you and FibroPool concerning this subject matter and supersedes any prior version of this Privacy Policy and FibroPool. Our failure to exercise or enforce any right or provision of this Privacy Policy shall not operate as a waiver of such right or provision. This Privacy Policy operates to the fullest extent permissible by law, rules and regulations. If any provision of this Privacy Policy is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid, the remaining provisions shall not be affected thereby and shall continue in full force and effect, and such provision may be modified or severed from this Privacy Policy to the extent necessary to make such provision enforceable and consistent with the remainder of this Privacy Policy. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of this Privacy Policy or your use of the Service. You agree that this Privacy Policy shall be construed as if drafted jointly by the parties hereto and in the event an ambiguity or question of intent or interpretation arises, no presumption or burden of proof shall arise favoring or disfavoring any party by virtue of the authorship of any provisions of this Privacy Policy.

Electronic signatures and agreements

You acknowledge and agree that by clicking on the button labeled “SUBMIT”, “DOWNLOAD”, “PLACE MY ORDER”, “I ACCEPT”, ANY LINK THROUGH WHICH YOU SUBMIT BILLING OR SHIPPING INFORMATION, or such similar links as may be designated by FibroPool to accept these terms and conditions, you are submitting a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Privacy Policy. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including without limitation the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”), YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SITE OR PRODUCTS OFFERED BY FIBROPOOL. Further, you waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non- electronic records, or to payments or the granting of credits by other than electronic means.

Contact Information

If you have any questions about the Privacy Policy, the Service and/or the Website, please email us at support@fibropool.com.