Guided At-Home Installation
FAQ
Orders typically take 1-2 business days to ship. Once your order is on it's way, we will notify you with an estimated delivery date.
We offer returns within 30 days of receiving your order. You can return your product for a refund to the original payment method. The item must be packaged well to avoid damages during return shipping.
With non-warranty returns, the buyer will be responsible for the cost of the return shipping.
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United StatesBest heat pump for my pool
The packaged arrived earlier without any problems. This unit was well Package and protected. Very easy to install and configure. Overall it is working above my expectations.
United StatesGreat Heater
I am so happy with this heater, the Unit is easy to install, it looks great and is quiet. Take a little longer to heat up the water, but it doesn't matter since it only uses a fraction of electricity than those large expensive heaters. I am very happy with my purchase.
United StatesExcellent!
The unit arrived with no issues. The packaging was excellent. I even utilized the thick foam it came in as a kneel pad during installation. The hook up was easier than I expected. And the unit is well built and quiet when operating. My pool when from 62 to 85 in approx 24 hours. The one area of Improvement I would offer is a better manual. It comes across as something written by an engineer. Operating the controls needs to be better explained and illustrated. Other than that I luv this unit and have already recommended it to a neighbor.
United StatesNice heater
Trying to set and control set points is a little discouraging.it’s been all over the place .talked with tech and he was very temperamental .kept saying the default was pre set, now that the outside temps are high it’s been ok but overshooting set points, personally I don’t like the controls at all.but the heater does heat.
United StatesNot sure what we did wrong
When it worked, it was great. Then the pump hose just started popping out. We can’t figure it out for the life of us. We bought a new hose and it still does it. Looked in manuel and there is nothing. We had professional install it too.
