Guided At-Home Installation
FAQ
Orders typically take 1-2 business days to ship. Once your order is on it's way, we will notify you with an estimated delivery date.
We offer returns within 30 days of receiving your order. You can return your product for a refund to the original payment method. The item must be packaged well to avoid damages during return shipping.
With non-warranty returns, the buyer will be responsible for the cost of the return shipping.
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United StatesGreat customer service, great item !
I have it instaled when pool has 62F now, after 5 days is 82F great to extend pool season. I have called with representative Yavuz and we had fun and great experience.
So far so good!
Haven’t used the heater yet, but arrived on time, fantastic customer service!
United StatesWaiting to hear back
I had several questions concerning the operation of this equipment which I had previously submitted. Still awaiting a response. Also the phone number on your web page shows 000-000-0000, that doesn't instill much confidence.
United StatesFibroPool FH120 Heat pump
The pump itself worked well for the size pool we had, which was an 18’ X 9’ pool. With a solar cover and the heat pump, it kept the temperature anywhere from 88 degrees to 92 degrees depending on the outdoor temperature. Fall weather brought cold nights and it wasn’t able to keep the pool heated up, but we had decided to put the pool away by that time anyway. The hook up was fairly simple, but I did not have the right fittings to go from my Index pump to the heater, and ended up using electrical tape and hose clamps for fittings going into the heat pump, which surprisingly worked. Everything I found online showed a more permanent set up which we didn’t want. Overall, we were happy with the purchase, and kept the pool at bathtub temperatures all summer, happy with the product.
United StatesFinally, a Plug-N-Play Pool Heatpump for North America! MARRY ME Fibropool :)
I literally owe my swimming season to Fibropool! Our above ground (3,800 gal.) oval pool has never been warmer. Living in the sunny American Southwest, I figured that it only made sense to avoid the traditional costs of operating a pool heater. So, I initially purchased a solar pool panel as my primary heat source. Though I quickly grew tired of having to wait all day just to go for a near 80F swim, in the late afternoon. Not to mention nighttime swimming was out of the question. Then I heard about the efficient miracle of heatpumps. However, the costs and difficultly of getting everything wired up by an electrician seemed intimidating. Having searched the internet over for a plug-n-play pool heatpump, built to operate in North America... I had almost lost hope. While the concept is a dream, the various brands which typically produce such devices in abundance, are only available in European markets (Gre, Eco+, Sunspring, Thermotec, Pico, etc). Though Fibropool has stepped into the North American scene to save the day! I feel lucky to have found them. My pool now heats to a toasty 90F+, on an even moderately warm August day. Its hooked up in parallel to my existing solar panel, leaving the 2 to boost-up water temps RAPIDLY! I've heard most folks leave there units running 24/7 but we have only to start ours up at 8am and the pool is warm/ready within a few short hours. Even when left to run alone, at night, my swim is always extremely comfortable. Needless to say I will forever continue to rant and rave about our FH-120! The fact that Fibropool also freely stocks replacement parts for its units, gives me and my family full confidence, that this will be a produce we can count on for years to come :)